Shipping policy

Thank you for shopping with us! Here is everything you need to know about our shipping procedure.

1. Order Processing Time

  • All orders are processed and dispatched within 1 to 2 business days.

  • Orders are not processed or shipped on weekends or public holidays.

2. Delivery Time & Shipping Rates

  • Standard Delivery Time: 4 to 5 business days after dispatch.

  • Standard Shipping Fee: Rs. [Insert Amount, e.g., 200] nationwide flat rate.

  • Free Shipping: Enjoy FREE Delivery on all orders over Rs. [Insert Amount, e.g., 3,000]!

3. Payment Method

  • We offer Cash on Delivery (COD) across Pakistan for your convenience.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via Email or SMS to trace your parcel.

5. Damaged or Lost Items

  • If your item arrives damaged or gets lost in transit, please contact us within 24–48 hours of delivery, and we will issue a replacement.

6. Need Help?

For any questions regarding your order, feel free to contact our support team:

  • Email: [onlineknota@gmail.com]

  • WhatsApp / Phone: [0325 6604420]